Privacy Policy

1. Controller

The controller within the meaning of the GDPR and other data protection provisions is:

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

2. General information and legal bases

Personal data is information relating to an identified or identifiable natural person. We process it under the applicable provisions of the GDPR, the German Federal Data Protection Act (BDSG) and the German Telecommunications and Digital Services Data Protection Act (TDDDG).

Processing requires an applicable legal basis, including:

• Consent — Article 6(1)(a) GDPR
• Performance of a contract or pre-contractual steps — Article 6(1)(b) GDPR
• Legal obligation — Article 6(1)(c) GDPR
• Legitimate interests — Article 6(1)(f) GDPR

3. Hosting

This website is hosted by the German provider HostPress. Hosting involves processing IP addresses, metadata and communication data, website access information, server logs and form submissions.

• PurposeSecure and stable operation of the website; protection against misuse
• Legal basisArticle 6(1)(f) GDPR: our legitimate interest in a secure online service
• Server locationGermany
• Data processingA data processing agreement under Article 28 GDPR is in place with the provider

4. Server logs

When you visit the website, information sent by your browser is recorded automatically: browser type and version, operating system, referrer URL, host name, IP address, and the date and time of the request.

• PurposeTechnical security, error analysis and protection against attacks
• Legal basisArticle 6(1)(f) GDPR
• RetentionUp to 30 days

5. Cookies and consent management

We use Real Cookie Banner, provided by devowl.io GmbH, Germany, to manage consent. Stored information includes consent status, timestamps, anonymised IP addresses and browser information.

Services requiring consent, such as analytics and marketing tools, are subject to your choices in the cookie banner. You can withdraw consent for the future by reopening the privacy settings. The cookie policy provides service details and controls for changing or withdrawing consent.

• PurposeDocumenting and managing consent
• Legal basisArticle 6(1)(c) GDPR; strictly necessary storage under Section 25(2) TDDDG

6. Contact enquiries and forms

When you contact us by form, email or phone, we process the details you provide, including name, phone number, email address and message, and any moving information such as addresses, dates and inventory. The moving enquiry form uses a simple arithmetic question and a hidden spam field to help prevent automated submissions.

• PurposeHandling your enquiry, preparing a quote and taking pre-contractual steps
• Legal basisArticle 6(1)(b) GDPR; for general contact, Article 6(1)(f) GDPR
• RetentionUntil the enquiry is resolved or applicable statutory retention periods expire

Optional future-move follow-up: If you choose this option separately, we use your name, selected contact details, planned moving date and enquiry or quote number with your consent to contact you up to twice about that planned move and offer an updated quote. The consent lasts until 30 days after your stated moving date, for no longer than 24 months from the date you give it. You may withdraw it at any time for the future, for example by emailing info@junker-umzug.de. Your current enquiry is processed independently of this optional choice.

Job applications: When you apply using our careers form or by email, we process your contact details and the information you provide about your experience, qualifications, preferred role and availability to assess and respond to your application. The legal basis for processing necessary to decide whether to establish an employment relationship is Section 26(1) BDSG. Please send only information relevant to your application and do not send identity documents or sensitive health information through the general form.

7. Google Analytics 4

We use Google Analytics 4 to analyse website use. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Measurement data can include device information, page views, scrolling and interactions. Google states that IP addresses from EU, Swiss and UK visitors are used to derive approximate location and then discarded without being logged or stored. See Google’s regional privacy information.

• PurposeAudience measurement and improvement of our website
• Legal basisArticle 6(1)(a) GDPR: consent
• Retention14 months
• Third countriesTransfers to the USA are possible; see section 13

8. Google Tag Manager

Google Tag Manager manages website tags and can trigger other services. Their processing depends on the relevant service and consent settings. Google describes standard HTTP request logs, deleted within 14 days, and aggregated diagnostic information for Tag Manager. It should therefore not be described as involving no data processing at all. See Google’s Tag Manager privacy information.

• Legal basisArticle 6(1)(a) GDPR for consent-based tracking

9. Google Ads conversion tracking

We use Google Ads conversion tracking to measure advertising results. Data can include conversion identifiers, IP addresses, cookie identifiers and conversion times.

• PurposeMeasuring online advertising results
• Legal basisArticle 6(1)(a) GDPR: consent
• Third countriesTransfers to the USA are possible; see section 13

10. Google Maps

We embed maps from Google Maps. Loading a map transmits information including your IP address to Google. Map content is subject to your consent choices.

• Legal basisArticle 6(1)(a) GDPR: consent
• Third countriesTransfers to the USA are possible; see section 13

11. YouTube

We embed YouTube videos in enhanced privacy mode. Playing a video can transmit data to Google. Embedded video content is subject to your consent choices.

• Legal basisArticle 6(1)(a) GDPR: consent
• Third countriesTransfers to the USA are possible; see section 13

12. Performance and technical tools

WP Rocket

The WP Rocket caching plugin is used to improve website performance.

Rank Math

Rank Math supports search-engine optimisation and the website’s technical presentation.

13. Transfers to third countries

Using Google services such as Analytics, Tag Manager, Ads, Maps or YouTube may involve transferring personal data to the USA. Applicable transfer safeguards may include the European Commission’s standard contractual clauses and, where applicable, the EU–US Data Privacy Framework. Processing in a third country can involve access by public authorities and different legal safeguards.

14. SSL/TLS encryption

This website uses an encrypted HTTPS connection (SSL/TLS) to protect data in transit. You can check connection information in your browser’s address bar.

15. Retention periods

We retain personal data only for as long as needed for the relevant purpose and applicable legal obligations. Data is deleted when the purpose ends and no other legal basis or retention requirement applies. Withdrawing consent does not affect processing required under another applicable legal basis.

16. Your rights

Subject to the applicable legal conditions, you have the following rights regarding your personal data:

• Access — Article 15 GDPR
• Rectification — Article 16 GDPR
• Erasure — Article 17 GDPR
• Restriction of processing — Article 18 GDPR
• Data portability — Article 20 GDPR
• Withdrawal of consent — Article 7(3) GDPR
• A complaint to a supervisory authority — Article 77 GDPR

To exercise your rights, contact us using the details in section 1.

17. Right to object — Article 21 GDPR

Where processing is based on legitimate interests under Article 6(1)(f) GDPR, you may object on grounds relating to your particular situation. You may object to processing for direct marketing at any time without providing reasons.

18. Complaints to a supervisory authority

Without prejudice to other remedies, you may complain to a data protection supervisory authority. The authority responsible for us is:

19. No automated decision-making

We do not use automated decision-making, including profiling, within the meaning of Article 22 GDPR.

20. Updates to this privacy policy

This version was updated in September 2026. Changes to our website or legal and regulatory requirements may make further updates necessary. The current version is available on this page.